The provisions of this point apply only to natural persons acting outside the scope of their profession, independently of their occupation or business, who buy, order, receive, use, as well as receive commercial communications and offers related to the goods (hereinafter referred to as "Consumer").

 The consumer is entitled in the case of a contract for the sale of the product

1. a) the product,
2. b) when being provided several products, to the last product provided,
   
   

the consumer or a third party other than the carrier indicated, is allowed withdraw from the contract without having to give reason within fourteen (14) days from the date reception of order.

If the Consumer wishes to exercise his/her right of withdrawal, he/she must send a clear statement containing his/her intention to withdraw (by post or via a letter sent electronically) to goncshop.com using the contact details indicated in point 1 of the Terms of Service. For this purpose, the Consumer can state  their will to withdraw by completing the Return Form received with all orders, that is also available for download at the following link.

The consumer has the right to exercise his right of withdrawal in the period between the date of conclusion of the contract and the day of reception of the product(s).

The consumer exercises his/her right of withdrawal within the deadline if he/she sends his/her withdrawal statement to goncshop.com before the deadline indicated above.

In both cases, goncshop.com will immediately confirm reception of the Consumer's withdrawal statement by email.

In case of withdrawal stated in writing, it shall be considered valid if the Consumer sends his/her declaration to this effect within 14 calendar days (even on the 14th calendar day) to goncshop.com.

When notifying by mail, goncshop.com takes into account the date of mailing, and in the case of notification by e-mail, the time the e-mail was sent, in terms of calculating the deadline. If the Consumer sends the letter as registered mail, the date of posting can be reliably proven.

In the event of withdrawal, the consumer must return the ordered product(s) to the indicated address of Gönc Luxury Vintage (Szalsza Kft.), 1088 Budapest, Múzeum utca 9, Hungary. The deadline is considered to have been met if the Consumer sends the product before the 14-day deadline (posts it or hands it over to chosen courier).

When returning the product - if the product is not returned by the Consumer in its original packaging - it must be carefully packaged so that it does not get damaged.

The direct cost of returning the product(s) to the address of Szalsza Kft. is borne by the Consumer. Goncshop.com is unable to accept packages returned by cash on delivery or left at the post office. Apart from the direct cost of returning the product(s), the Consumer will not be charged any other costs in connection with the cancellation.

If the Consumer withdraws from the contract, goncshop.com will immediately, but no later than within 14 days from the reception of the Consumer's withdrawal statement ("Return Form"), refund all the compensation provided by the Consumer, except for the additional costs incurred due to the Consumer having chosen an alternative transportation method to the cheapest one offered by goncshop.com. goncshop.com has the right to withhold the refund until the product has been returned, or the Consumer has provided credible evidence that he/she has returned it: of the two, goncshop.com will consider the earlier date.

The Consumer can only be held responsible for the decrease in value of the product if it occurred due to use exceeding the use necessary to determine the nature, properties and operation of the product.

The Consumer does not have the right of withdrawal if he/she returns the product without the label and/or packaging(dustbag, authenticity papers, original brand box, etc.) of on the product.